How One Seller Got Their Amazon Account Reinstated in 48 Hours
Source: [Download Our Appeal Letter Template] | Need Help? Visit RescueSeller.com
Getting that dreaded “Your selling privileges have been removed” email from Amazon can send any seller into panic mode. But one seller recently turned their suspension around and got reinstated in just 48 hours. Here’s exactly how they did it—and how other sellers can follow the same path to recovery.
If your Amazon seller account has been suspended, don’t worry. There is a way back. This guide walks through the precise steps they followed, the common pitfalls that trip up most sellers, and how to avoid them.
For those looking for professional help, RescueSeller.com offers expert reinstatement services with a proven track record of success.
1. Understand Why the Suspension Happened
The first and most important step is to carefully read Amazon’s suspension notice. Amazon typically cites a specific policy or violation. In this case, the seller was flagged for violating Amazon’s dropshipping policy.
Despite thinking they were compliant, the issue stemmed from not meeting the requirement to be the seller of record.
📌 Amazon’s official dropshipping policy: Read it here
2. Gather All Supporting Documents
Before drafting their appeal, the seller proactively collected the following:
- Supplier invoices
- Order tracking information
- Fulfillment reports
- Screenshots of account activities
- A visual supply chain overview
- Relevant customer communication
Amazon outlines what they expect from suspended sellers here: Seller Performance Help
3. Craft a Clear, Honest Appeal Letter
Many sellers struggle here—either becoming too emotional or failing to take responsibility. This seller followed a structured, transparent format for their Plan of Action (POA):
- Introduction – Name, account ID, and a note that this was a POA
- Root Cause – A candid explanation of the violation
- Corrective Steps – Concrete actions already taken to fix the issue (e.g., cutting ties with non-compliant suppliers)
- Preventive Measures – How future problems will be avoided (e.g., using FBA, supplier audits)
📌 POA format guide from Amazon: How to Submit a Plan of Action
4. Submit Everything the Right Way
The seller converted their appeal letter and documentation into a clearly labeled PDF and uploaded it via Amazon’s Appeals Dashboard in Seller Central. Making the package reviewer-friendly helped expedite the review.
5. Send a Physical Copy (Most Sellers Skip This)
To stand out, the seller also mailed the full appeal package—including a cover note—via FedEx Overnight to Amazon’s corporate office in Seattle.
While not required, many veteran sellers recommend this extra step to demonstrate seriousness and professionalism.
6. Follow Up—Politely
After submission, they followed up with a short, courteous message in the Seller Central case log to confirm receipt. Less than 48 hours later, they received a reinstatement email:
“Your selling privileges have been restored.”
Need Expert Help with Reinstatement?
If this process sounds overwhelming, RescueSeller.com offers full-service reinstatement help. They’ve helped hundreds of suspended sellers get back online fast.
What’s included:
✅ Customized Plan of Action
✅ Full supporting documentation
✅ Suspension-specific strategy
✅ One-on-one guidance until resolution
Whether it’s dropshipping, inauthentic complaints, IP issues, or metrics-related suspensions—they’ve seen it all.